afapoker onlinePrivacy Policy

This page describes what we collect when you use afapoker online and how we keep that data protected. We collect your email, national ID, proof of address, and payment method details to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. We do not sell your information to third parties, and we encrypt all sensitive data in transit and at rest.

Our commitment is transparent: you understand exactly what we collect, why we collect it, and how we use it. This policy covers all users of afapoker online across all devices and payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and others.

If you have questions about how your data is handled on afapoker online, our support team in English is available to answer them within one business day.

What data we collect on afapoker online

When you register on afapoker online, we collect your email address, username, and password. To verify your identity (a requirement under Indonesia's anti-money-laundering regulations), we ask for a photo of your national ID (KTP) and proof of current address—such as a utility bill, bank statement, or tenancy agreement. If you use a payment method like DANA, e-wallet, or mobile banking, we also collect the phone number or identifier linked to that account. For bank transfers (local payment, online payment, e-wallet, mobile banking virtual accounts), we collect the account holder name and transfer history.

We also log your gameplay activity—which games you play, how much you wager, and the outcomes of each session. We track your login times and devices to detect unusual account access patterns and protect you from fraud. We collect your IP address and browser information for security and analytics purposes.

We do not collect your social media profiles, family information, or any other personal data beyond what is necessary to operate afapoker online and comply with law.

How we use your data on afapoker online

We use your identity documents to verify that you are who you claim to be. This protects your account from unauthorized access and prevents fraud. Once verified, we store these documents securely and do not share them with third parties unless required by law enforcement or a court order.

We use your payment method information to process deposits and withdrawals. If you deposit via local payment or online payment, we record that transaction and match it to your account balance. If you withdraw to a e-wallet virtual account, we confirm your identity one more time before releasing funds—this is part of our standard compliance procedure.

We use your gameplay logs to calculate your account balance, detect cheating or collusion, and fulfill our obligation to keep records for tax and regulatory purposes. We also use anonymized gameplay data (stripped of your identity) to improve game performance and identify technical issues.

We may contact you by email about account activity, payment processing delays, or important policy changes. We do not send unsolicited marketing emails or sell your contact information.

Data retention: We keep your account data for as long as your account is active, plus a minimum of five years for regulatory compliance. If you close your account, we delete non-essential data within 30 days but retain records required by law.

Third-party data processors

We use external partners to process payments and host our infrastructure. Your payment data (the mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet transaction details) is shared with the payment provider themselves—they handle the actual transfer on their side. We do not store your full payment credentials on our servers; payment processors hold that data under their own security standards.

Our servers may sit outside your jurisdiction (for example, in Singapore or Australia). When your data travels to these locations, it remains encrypted and is only accessed by our engineering team and fraud-detection systems. We do not sell data to marketing firms, advertisers, or data brokers.

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking handle their own data security for e-wallet transactions.
Bank partners: local payment, online payment, e-wallet, mobile banking process virtual-account transfers and are regulated by Indonesia's central bank.
Cloud hosting: Our platform runs on encrypted cloud infrastructure operated by tier-one providers with multi-region redundancy.
Fraud detection: We use third-party analytics tools to flag suspicious account behaviour; these tools only see anonymized patterns, not personal names.

Your rights regarding data on afapoker online

You have the right to access, correct, or delete your personal data on afapoker online. If you want to see what we hold about you, request a correction (e.g., your address has changed), or request deletion of your account and associated data, contact our support team in English. We will respond within 10 business days.

We cannot delete data if we are required to keep it by law (e.g., tax records, anti-money-laundering documentation). In those cases, we will explain the legal basis for retention.

You also have the right to object to automated decision-making if we ever restrict or close your account based solely on an algorithm. We do use fraud-detection algorithms, but any account closure triggered by these systems is reviewed by a human team member before it is finalized.

Cookies and tracking on afapoker online

When you visit afapoker online, we use cookies to remember your login session and your preferences (language, theme). These are essential cookies—without them, you would have to log in every time you reload the page. We do not use cookies to track you across other websites or to build a profile for advertising.

Our analytics system (using anonymized IP addresses) tells us how many users access afapoker online each day and which games are most popular. We use this to improve our platform and detect outages, but we do not identify you personally through this data.

How we protect your data on afapoker online

We encrypt all data in transit using HTTPS (a secure web protocol). Your identity documents, payment information, and account balance are stored in encrypted databases accessible only to authorized staff. We do not store your password in plain text; we hash it using industry-standard algorithms so that even we cannot read it.

Our team undergoes regular security training and is bound by confidentiality agreements. We conduct annual security audits and penetration tests to identify vulnerabilities before attackers can exploit them.

If we ever discover a data breach, we will notify affected users within 48 hours and provide guidance on securing their accounts.

Policy updates and how to contact us

We may update this privacy policy if our practices change or if law requires it. We will notify you by email of any material changes and post the updated policy on this page. Your continued use of afapoker online after a policy update means you accept the new terms.

If you have questions about how we handle your data, want to request a copy of your records, or wish to exercise your rights to access or deletion, contact our support team. We respond to all data-privacy inquiries in English within one business day.

Our services are available only where local law permits. If you are unsure whether afapoker online operates legally in your jurisdiction, consult your local regulations before opening an account. We are committed to protecting your privacy and operating transparently—this policy reflects that commitment.